SHIPPING & RETURNS
Our products are shipped to arrive via USPS or parcel service (UPS) within 5–7 business days from receipt of order. Please note: due to the current COVID-19 pandemic, standard shipping is taking 2-5 days longer than expected.
Any questions regarding your shipment may be e-mailed to email@example.com
Apa Beauty allows for shipping internationally via UPS and DHL. International shipment may be subject to additional duties, VAT, and taxes. All duties, VAT, and taxes associated with the shipment are the responsibility of the customer. The Shipping and Handling at checkout does not include these additional fees.
RETURN & EXCHANGE POLICY
We want you to love your purchase. If for any reason you don't, the Apa Beauty online shop will accept returns of unused and unopened items within 15 days of receipt for a full refund or merchandise exchange, with proof of purchase. Unfortunately, and without exception, we cannot accept returns on used or opened items, or items returned without their original packaging. Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs.
To initiate a return or exchange, please email us at firstname.lastname@example.org
Apa Beauty cannot offer merchandise returns or exchanges for orders shipped internationally. Unfortunately, we cannot refund your original international shipping charges. Additionally, we cannot refund customs, duties, taxes, VAT or tariffs.