FAQs

FREQUENTLY ASKED QUESTIONS

Will the White Duo work on crowns and/or veneers? 
The White Duo will not be able to change the color of your crowns or veneers. However, if you have any stains on your crowns/veneers, the White Duo will be able to help brighten them.

Is the White Duo suitable for people with sensitive teeth?
Absolutely! The White Duo was specifically formulated to be safe and painless for your teeth. We use the active ingredient Carbamide Peroxide rather than Hydrogen Peroxide to whiten your teeth. Carbamide Peroxide is much easier on your enamel and does not cause any sensitivity.

Can you use the White Duo if you have a permanent retainer?
Yes! The White Duo treatment will not affect your retainer.

How often can I use the White Duo 5 day treatment?
We recommend repeating the treatment every 3 to 6 months as needed. Some may want to repeat the process sooner, depending on your teeth color and oral care habits.

Is Apa Beauty cruelty free?
Yes! We never test our products on animals. 

What is your return policy?
We accept returns within 30 days of purchase as long as the merchandise is unopened and unused.
If a toothbrush was purchased and has stopped working after two years, we will honor the warranty on this specific item. 

Are the products available in my country?
Yes! All of our products ship internationally from our website.

Are the products safe for children?
Yes!  All of our products are safe for any age.

Are the products safe to use during pregnancy?
Yes!  All of our products are safe to use while pregnant.

Do you give out samples so I can test the products?
Unfortunately, we do not give samples at this time.